Next, click “phone”; then double-click the “DCIM” folder; then double-click “Camera” to view your images.4. Select the photo(s) you’d like to access and copy them by pressing “Ctrl+C” on the keyboard while they are highlighted.5. Go to your desktop and paste the photos by pressing “Ctrl+V” on the keyboard.6. Once your photo is on the desktop, click here to see how to upload your photo to your question using your computer. First, make sure your iPhone is connected to the Internet through either Wi-Fi or your cellular network.2.

Enter your email address in the message, then click send.8. Check your email from a computer to retrieve your photo.9. Once you have your photo, click here to see how to upload your photo to your question using your computer. Connect your Android phone to your computer using the USB connector cord.2. Once your phone is connected, an auto-play pop-up will appear. Select “Open device to view files using windows explorer.” Make sure your phone is unlocked to view files.3.

If you are unable to login, you might be entering the wrong username or password. Your username is the email address you provided when asking your first question. If you cannot remember your password, click here to reset your password. You can review your recent questions by clicking on My Questions at the top of the page. We recommend that you do not post your follow-up by opening a new question as it is likely that a different Expert not familiar with your question will answer.

JustAnswer is not free, however it is still a fraction of the cost of professional service fees. If you need instructions for a different kind of phone, or if you have other questions, send us an email by clicking here. If you do not see My Questions in the top right corner of the page you are not signed into your account.

  • You may be prompted to select an application in which to find Images.
  • JustAnswer is not free, however it is still a fraction of the cost of professional service fees.
  • Each Expert has passed a rigorous application and credential-verification process.
  • Giving a positive rating compensates the Expert for their time with you.

First, make sure your Android phone is connected to the Internet through either Wi-Fi or your cellular network2. Open the email application or an email app of your choice3. Locate the attach button, which looks like a paper clip. Select “Images” when asked what you want to attach.5. You may be prompted to select an application in which to find Images.

Have more questions?

I liked that I could ask additional questions and get answered in a very short turn around. You can give your rating by selecting one of the five stars located on the top right of the question page. Giving a positive rating compensates the Expert for their time with you. Your Expert will not be paid until you rate the answer. Most questions are answered within 30 minutes as the Expert may need to clarify or gather details from you. Some questions may take as long as 24 hours during busy times.

By using phone, chat, or email, you agree to the terms of our Privacy Policy. Before you cancel, you can always get a second opinion or a new answer from a different Expert. Explore the most relevant frequently asked questions for your situation. This information will allow the Expert to answer your question promptly and efficiently. Wonderful service, prompt, efficient, and accurate. Working as tech support specialist with a worldwide computer manufacturer.

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Once the issue with your payment institution has been resolved, contact our Customer Care team. You can still continue the conversation even after rating your answer. Once the Expert provides an answer to your question, you will have the opportunity to rate it. If you want to add more detail or you previously posted something that needs clarification, click on your question and scroll down to post new information.

  • When posting your question, there is an option to add photos and files.
  • Using your computer, open the email you just sent yourself and save it to your photos folder.6.
  • If you are not satisfied with your answer, ask the Expert for clarification so that they may improve their response.
  • To accept the premium service your Expert offered you, simply click the accept button.
  • On the Edit Settings page, enter your phone number and check the box next to Phone notifications.
  • Locate the attach button, which looks like a paper clip.

I have no idea what this is. I just saw a charge from my bank for it. I need to cancel. Immediately. Reverse Health

If you don’t know your password, follow this link and click on Forgot your password link to have it emailed to you. Log in then go to My Account at the top of the page then Edit Settings. You’ll be asked to enter your current password and your new password twice. We’re sorry the answer you received wasn’t satisfactory. We’ll do everything we can to get you the answer you need.

Using JustAnswer

You can also check your My Questions page to see if an answer is waiting for you. If you’re not signed in to your account, you’ll be prompted to sign in. Unfortunately, the complexity of most computers means that they regularly encounter problems.

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My Expert answered my question promptly and he resolved the issue totally. I am so glad I found it I will definitely use the service again if needed. Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

To see if you’re signed in, look in the upper right hand corner of the page for My Account. If My Account is not there, you should see an option to Sign In. Simply sign in and go back to your question to send your Expert a reply. You probably have already created an account with us in the past. Please sign in so we can link your question to your email address.

When you start to have trouble with any piece of technology, you need to how to help an alcoholic loved one ask a computer expert to get it resolved. These Experts are available at any time, day or night, from the comfort and convenience of your own home. No appointment is necessary, and your privacy and security are guaranteed.

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